Systems Administrator

Our ideal candidate possesses strong problem-solving, analytical, and communication skills, in addition to in-depth technical knowledge of Microsoft hardware and software. The Systems Administrator ensures maximum up time, performance, and security of computers to meet the needs of team members, without exceeding the budget. Tasks include upgrading computer software and components, maintain security policies, supporting internal team members.

 

Role Priorities

  • Analyze, troubleshoot, and resolve system hardware, software, and networking issues
  • Configure, optimize, fine-tune, and monitor operating system software and servers

  

Responsibilities

  • Interface with executive users and technical team members to troubleshoot issues in a timely fashion
  • Maintain report schedule and project list for internal IT
  • Maintain all internal Microsoft, Apple and Lenovo hardware; solid VM experience
  • Assist team members with personal computer, peripherals, phone, and internal applications
  • Identify system and operational issues
  • Keep IT Support informed of system and operational issues
  • Perform routine audit of systems and software
  • Ensure network infrastructure is up and running
  • Keeping all laptops/desktops and tablet devices updated with current service packs and windows updates, patches, and upgrades.
  • Support off-site team members and off-site contractors
  • Analyze system logs to define team member’s needs, identify potential issues, and compile appropriate data
  • Ability to understand system interfaces and organization operations and to work as a team member to identify issues and develop solutions
  • Manage relationships with third-party software vendors
  • Maintain up-to date documentation on all corresponding projects, prioritize daily job functions
  • Perform other duties as assigned by management

 

Essential Skills and Experience

  • Bachelor’s degree or 5+ years equivalent work experience
  • 2+ years of experience working with networks systems and individual user in a Windows environment
  • Solid understanding of all windows operating systems
  • Solid understanding of network printing; configuring, troubleshooting, and adding of printers to the network
  • Ability to use various software programs to support 50+ users in a windows networking environment; active directory and group policy understanding is required
  • Strong systems experience and ability to learn new system structures preferred
  • Ability to manage, setup and train users in Office365 preferred
  • Firm understanding of our internal applications, utilization review and management concepts and finance systems preferred
  • Ability to maintain documentation in format which is easily understood by users preferred
  • Ability to explain reports and data fields and interfaces to users preferred
  • Specialty Pharmacy and/or Healthcare experience a plus; aptitude for acquiring strong industry knowledge
  • Ability to work under pressure, organize and prioritize responsibilities
  • Ability to quickly grasp complex technical concepts and express them in clear language
  • Self-motivated with the ability to work independently as well as part of a team
  • Proficient in MS Office products (Excel, Word, Outlook, PowerPoint)
  • Effective communication skills (both written and verbal) with internal and external clients, mid- and upper-level management, and operational personnel

 

 About Therigy

Therigy is the trusted source for innovative, best-in-class software and expert consulting services to the specialty pharmaceutical market. Clients leverage Therigy’s solutions, data, and insights to achieve clinical and economic success by aligning strategy, technology, and people.

 

We are a knowledge company. It is our firm belief that great people, working with a shared vision, make a great company. All of us together are more powerful than any one of us alone. Decisions are made best by those who are closest to the customer; answers are best determined by those closest to the problem. For an organization to be successful, everyone must execute, and everyone is responsible to deliver results.

 

Our Benefits

  • 100% fully paid health and dental insurance for the employee
  • Optional employee ­purchased spouse and/or family coverage available
  • Optional employee ­purchased vision coverage available
  • Company paid Life Insurance Policy
  • Company ­paid Short ­term and Long ­term Disability coverage
  • Simple IRA Retirement Savings Plan with match
  • Health Savings Accounts and Flexible Spending Accounts
  • 18 days Paid Time Off (PTO)
  • 7 company recognized paid holidays
  • Healthy snack-stocked kitchen

 

Compensation

  • Competitive market-based salary

Position Reports to: VP, Operations

ADA:  The position requires being seated in front of a computer and utilizing a keyboard in excess of eight hours per day.  May require lifting in excess of ten (10) pounds.

Therigy is an Equal Opportunity Employer

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